Frequently Asked Questions

Below are some frequently asked questions about Speech Pathology and Occupational Therapy appointments with All Abilities Therapy and Support Services. Please click on any of the titles below to read more information.

You can make an appointment online Speech Pathology booking or Occupational Therapy booking via the links provided. Alternatively phone our office on (02) 4731 3469.

Prior to the assessment you will be provided with a questionnaire to help us gain more information about you or your child. An assessment session goes for up to 1 hour and can include standardised and/or non-standardised assessments (those that can be scored and those that are based on observations). Following the assessment you will receive a summary report that outlines the outcomes of the assessment including any scores obtained during the assessment and goals/recommendations for therapy.

Yes! All Abilities is registered NDIS provider. It is helpful if you bring your NDIS plan to your first appointment.

There are a variety of plans available through General Practitioners or Paediatricians that you or your child may be able to use to claim rebates or bulk billed sessions through. Contact your GP to discuss your child’s eligibility for these plans. If you are claiming bulk billed services please note all sessions run for 20 minutes only and you need to inform our staff when you schedule the appointment. Please bring your plan with you on the day of your appointment.

All Abilities is an eligible service provider for most private health insurers. Check your health insurance plan to see if you are covered for Speech Pathology and Occupational therapy rebate levels. Every fund is different so we are unable to tell you how much you might expect back from the fund. We do have HICAPS services that allow you to claim the rebate on the spot and only pay the gap.

This will depend on each individual. Some children and adults attend therapy weekly and some attend fortnightly. Some therapy is less regular as scheduled based on needs. This will be discussed during your initial assessment to determine what is best for each individual client.

Sessions at All Abilities are usually either 30 or 60 minutes in duration, depending on each individuals and their support needs.

Prices for services at All Abilities vary. Please contact us for specific details on costs for your situation. Alternatively if you are booking online with us, all session prices are available at the time of scheduling sessions.

Yes! We offer mobile therapy services to the Nepean, Hawkesbury and Blacktown districts.

Yes! We are happy to accommodate you and your family’s needs should you want to join us for your child’s therapy sessions.

We are open Monday to Friday. Appointment times can vary between 9:00am and 5:00pm. Our phones do not operate from 4:30pm onwards each day.

Our Penrith clinic is in the Westfields building so the best parking is in the Jane St entrance to the Westfields car park. Street parking is available nearby on High Street, Station Street and Henry Street.

Our Windsor clinic is located adjacent to a carpark as well as a range of street parking on George Street and Dight Street.

Our Blacktown clinic is located adjacent to the large Kmart car park and within walking distance of Westpoint Blacktown.