All Abilities Therapy and Support Services welcomes feedback – both positive and negative. We are committed to ensuring that any person or organisation using our services or affected by our operations have the right to provide us with feedback or lodge a complaint and to have their concerns addressed in ways that ensure access and equity, fairness, accountability and transparency.
All Abilities issues a client feedback survey once per year. This is made available to all current clients via email as well as being made available on our social media platforms.
All Abilities encourages feedback throughout the year and can be done via our Compliments and Complaints Form, via email to [email protected], via phone on (02) 4731 3469 or to any members of our team.
When you raise a concern with us, we will keep you informed of its progress every step of the way. We will document your concern and confirm all relevant details with you. At All Abilities we will take the following steps to ensure your concern is fully investigated:
All Abilities aim to provide quality service to all clients and/or their family. We encourage you to let us know if you have concerns so that we can work with you to resolve them. If you have serious concerns that we are unable to resolve for you, we support your right to contact our governing bodies as listed.
For Psychology and Occupational Therapy only.Call them on 1300 419 495Or visit the website.
For Speech Pathology onlyVisit the website.
For NDIS participantsCall them on 1800 035 544Or visit the website.
We are a leading provider of Speech Pathology and Occupational Therapy services in the Western suburbs.
We accept NDIS, Private Health, Medicare Rebate and Bulk Billing (with appropriate referrals) as well as privately funded. We have offices in Penrith and Windsor.
1 Dight St
(Borec House Level 3)
29-57 Station St